Privacy Policy

1. Introduction

Quidbill ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoicing service.

US-Only Service: Quidbill is exclusively available to users in the United States. This Privacy Policy is written to comply with US federal and state privacy laws, including the California Consumer Privacy Act (CCPA).

2. Information We Collect

3. How We Use Your Information

We use your information to:

• Provide and maintain our Service
• Process invoices and payments
• Send transactional emails (invoice delivery, payment confirmations)
• Improve our Service through analytics
• Provide customer support
• Detect and prevent fraud
• Comply with legal obligations

4. AI and Data Processing

Our AI features use your invoice data to provide smart suggestions and automation. This includes:

• Auto-completion of invoice fields based on past invoices
• Pricing suggestions based on anonymized market data
• Payment behavior predictions to optimize follow-ups
• Fraud detection to protect your payment processing

Your data is never used to train models that benefit other users. All AI processing is isolated to your account.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Stripe for payment processing, email delivery services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition
• With Your Consent: When you explicitly agree to sharing

6. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication
• Regular backups and disaster recovery procedures

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your account and data
• Export: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

8. Data Retention

We retain your information for as long as necessary to provide our Service and comply with legal obligations. After account deletion, we may retain certain information for legal and accounting purposes for up to 7 years.

9. Cookies and Tracking

We use cookies to improve your experience on Quidbill:

• Essential Cookies: Required for the Service to function (login sessions, preferences)
• Analytics Cookies: Help us understand usage patterns to improve the product
• No Third-Party Advertising: We don't use advertising cookies or trackers

You can control cookie settings through your browser. Note that disabling essential cookies may prevent you from using certain features of the Service.

10. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Data Location and Storage

All data is stored and processed within the United States. We use US-based servers and infrastructure providers to ensure your data remains within US jurisdiction. We do not transfer data internationally as we exclusively serve US-based freelancers and businesses.

12. State Privacy Rights

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: